The recent data breach may have accessed your entire IP, credit card details and the entire customer database but the last thing you would do is to panic.
2. Address the Breach Immediately:
Solve the problem and fix the breach as soon as possible. It's very important that you detect the security flaw and address it hastily. Make sure which servers have been compromised and which are still vulnerable. Follow a strategy of your own and face the trouble rather than escaping from it.
3. Widen your response team:
After you are done with initial diagnosis, engage the most vital resources from your team for the investigation and include a broader set of people from your organisation. Outside resources can also help you to assess the gravity of the situation.
4. Limit damages as much as possible:
Find out the breached sections and items and remove access to all those systemks for further breach.
5. Determine who to notify, and how:
Determine which people you want to get notified and how do you plan to go ahead with your strategy. Keep your employees in confidence so that they can deal with any challenging situation. Be sensitive enough about every kind of data and the reputation factor of the organisation.
6. Get full damage report:
The entire technical team who are investigating the breach should be asked to provide a full damage report as fast as possible. Keep your minitoring skills at the best but with a cool head.
7. Test the Security Fix:
The team says, the problem is resolved and you sit down relaxed. NO. That's not what is required. You should have another team who should be counter-offensive and make sure that the flaw is actually resolved before any outside communication. Penetration tests are highly required in such cases. Other vulnerable servers and cloud servers should also be thoroughly checked by the team.
8. Appoint appropriate PR:
If customers' data are affected, you should be transparent and honest in your revelations. So before any kind of announcement make sure which PR you want to appoint at this situation to control the mess.
9. Resolve Any Related Issues:
You need to address the long-term implications of the breach by resolving any other related issues across the organization so that the firm is not victim of another similar attack. The remediation plan is very important for any company in addressing security issues, along with proper employee training and monitoring programs. Some additional steps are also there like continued analysis of the security infrastructure.
10. Offer damage limitation to affected:
When personal details of your customer are affected you should or must offer some form of damage limitation so that they deal easily with the issue, as much as possible.
0 comments for "10 Steps To Take After Facing A Data Breach! "
Post a Comment